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7 legal websites saved on an expert mission
NAHL Group
Overview
Following the departure of their internal development team, NAHL Group were faced with the challenge of simultaneously supporting, maintaining and developing their network of websites and their host AWS infrastructure.
Services
Technical Strategy & Architecture
Continuous Delivery / Development
Infrastructure & Platform Support
Incident Management
24/7 first line support
NAHL Group encompasses many brands and sits within Consumer Legal Services (covering personal injury and residential property), and provides outstanding services to individuals helping them get the justice they deserve.
Sherwen Studios are one of those rare suppliers who will be a technical partner in the truest sense. Every step of the way, no matter what the issue was at hand, they were ready, willing and able to provide technical support and development expertise.
Verdah Mehmood, Website Delivery Manager, NAHL Group
The Problem
15 agencies, all competing for one tender
Tendered in mid-2022, NAHL approached Sherwen Studios out of 15 competing agencies with a challenge that required us to act swiftly. They informed us their internal development team would be leaving the business, abruptly leaving NAHL without anyone to support, maintain and develop their network of websites and the AWS infrastructure they were hosted on.
With several company websites, all of which boasting a large proportion of custom functionality, NAHL needed a development specialist who could quickly untangle and comprehend their inner workings to keep their websites functional with a view to continuous improvement to stand them in good stead for the future.
The Solution
Without any official handover, we promptly put together a skilled team to support NAHL through continuous delivery and manage any support requirements.
Audit tech stack
We audited and documented their entire tech stack from the AWS infrastructure to all of the websites and their respective system integrations.
This provided us with a clear understanding of what exactly we were working with, which allowed us to progress onto the next step of continuous delivery.
Define a baseline
With a new series of processes primed and ready, our team began implementing a series of updates and improvements to each website in order to ensure they were in the optimal condition for the future of NAHL moving forwards.
Our main focus being the migration all client websites to the latest CMS and framework versions, along with updates across the entire tech stack.
Recruit internally
Following the success of our developmental support, NAHL expressed their desire to establish in-house capability once more.
This process involved putting developers through their paces by testing their technical expertise – the same process we’ve previously used when recruiting our very own developers, along with documenting the infrastructure and processes to ensure seamless handover.
The Bottom Line
A common goal towards continuous improvement
Much like ourselves, NAHL Group plc share the common value of establishing trust with clients, and leveraging new technologies/ processes that challenge market standards all with the aim to provide an exceptional customer experience.
With us providing comprehensive development support across each of NAHL Group’s websites, it has enabled their new internal team to execute the continuous improvements we have outlined and implemented into their infrastructure.
Our Case Studies
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